Save Job Back to Search Job Description Summary Similar JobsBusiness AnalystLeeds / HybridAbout Our ClientWorking for a national service driven business, this is a an exciting and newly developed role reporting into the Group CFO. The remit of the role includes:Support the creation, build and implementation of financial metrics reporting, dashboards and KPI performanceCreate and present reports focused on Operational Performance, Customer Service Levels, Customer Satisfaction and business efficiencyIdentify, recommend and drive changes that will improve operational efficiency across the business, improve customer satisfaction, reduce cost and support commercial developmentJob DescriptionAnalyse customer processes and identify areas for improvement.Support the build and implementation of financial reporting metricsDevelop and maintain regular report and dashboards covering key operational, financial, and customer service metricsCollaborate with cross-functional teams to implement process enhancements.Monitor and evaluate customer feedback to identify trends and opportunities.Create and maintain documentation related to business processes and systems.Analyse operational data to identify trends, inefficiencies, and opportunities for cost savings or service enhancementProvide regular updates and communicate findings to stakeholders.Ensure compliance with industry standards and best practices.The Successful ApplicantA successful Business Analyst should have:Experience implementing new reporting metrics / dashboardsExtensive analytical and excel skillsAbility to create and present reports to C-SuiteAbility to drive data driven recommendations for changeWhat's on OfferCompetitive salary ranging from £40,500 to £45,00 per annum.Permanent position based in Leeds - 2 or 3 days on siteBonus based on business performanceGenuine opportunity to grow and shape the roleContactZach JohnsonQuote job refJN-112025-6875942Phone number+44 113 243 7708Job summaryJob functionFinanceSubsectorAnalystSectorIndustrial / ManufacturingLocationLeedsContract typePermanentConsultant nameZach JohnsonConsultant phone+44 113 243 7708Job referenceJN-112025-6875942
