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Casework Coordinator (6 months)

London Temporary £32,000 - £34,464 per year View Job Description
The role of Casework Coordinator involves managing and coordinating casework activities within the public sector, specifically in the customer service department. This six-month fixed-term contract in London requires a detail-oriented professional with strong organisational skills to ensure effective case management.
  • Exciting Case Coordinator role in the Dispute resolution space!
  • If you love a combination of administration & critical thinking, then Apply!

About Our Client

Our client is a well-respected organisation that has rapidly expanded and brings excellence in dispute resolution & wider support to their industry specialism.

Job Description

Working independently but as part of a Casework Team, you will be responsible for but not limited to the following:

  • Coordinate and manage according to defined timelines, ensuring all deadlines are met efficiently.
  • Provide administrative support to ensure smooth all casework operations.
  • Monitor project progress and prepare reports for stakeholders as required.
  • Facilitate communication directly to all involved parties, mainly via email.
  • Maintain accurate records and documentation related to ongoing projects, utilising IT systems.
  • Assist in identifying and resolving any case-related challenges.
  • Support across ad hoc tasks to ensure success.
  • Ensure compliance with organisational policies and procedures throughout project delivery.

The Successful Applicant

A successful Case Coordinator will be able to evidence the following skills and knowledge in all areas:

  • A strong background in administrative, case work or dispute resolution positions, knowledge of the housing sector will be an advantage.
  • Excellent organisational and time management skills.
  • High level of proficiency in using a range of IT tools and software.
  • The ability to communicate effectively with diverse stakeholders both internally and externally.
  • A proactive attitude towards problem-solving and taking initiative.
  • Attention to detail and a commitment to accuracy in all tasks.
  • Familiarity with compliance and documentation requirements in a professional environment.
  • Safeguarding knowledge is important.
  • This is a remote based position in the UK.



What's on Offer

  • Competitive salary up to £34,464.95 - depending on suitability & knowledge.
  • Access to the Local Government Pension Scheme.
  • 25 days of annual leave, rising with service & additional flexi benefits.
  • Excellent opportunities for professional & career development



If you are ready to take on the role of Casework Coordinator and make a difference in the public sector, we encourage you to apply today!

Contact
Bridget Wilson
Quote job ref
JN-112025-6893322
Phone number
+44 207 269 2105

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Public Sector
Location
London
Contract type
Temporary
Consultant name
Bridget Wilson
Consultant phone
+44 207 269 2105
Job reference
JN-112025-6893322