Client Services Account Manager

Leeds Permanent £30,000 - £35,000 per year View Job Description
Our client, a growing digital agency in Leeds, is looking for a CS Account Manager to oversee client relationships across website development and digital marketing projects, driving growth and ensuring high-quality delivery. The role involves managing multiple accounts, drafting proposals, tracking KPIs, and collaborating with internal teams in a hybrid working environment.
  • Do you have a track record of growing client budgets across digital channels?
  • Do you have experience in managing clients for websites & digital projects?

About Our Client

Our client is a creative, award-winning digital agency based in Leeds, specialising in website development, e-commerce, and full-service digital marketing. They work with a mix of start-ups, SMEs, and major brands to deliver measurable growth, conversions, and ROI, and pride themselves on a collaborative, innovative, and process-driven culture.

Job Description

  • Manage client accounts across website development and digital marketing projects
  • Build and maintain strong client relationships, acting as the main point of contact
  • Draft proposals, quotations, and manage project scopes
  • Ensure proactive service delivery and client satisfaction
  • Track KPIs, contribute to management information, and support business efficiency
  • Collaborate with internal teams to deliver high-quality work on time
  • Influence continual improvement of agency processes and workflows

The Successful Applicant

The successful applicant will be an experienced, client-focused Account Manager who thrives managing multiple digital marketing and web development projects. They will be proactive, organised, and able to build strong relationships, grow client budgets, and ensure high-quality delivery while collaborating effectively with internal teams.

What's on Offer

  • Salary: Up to £35k depending on experience + uncapped commission
  • Hybrid working: 3 days per week in the Leeds office
  • Holidays: 25 days + bank holidays, plus your birthday off
  • Benefits: Healthcare scheme, company pension contribution, flexible working hours, free parking
  • Culture & perks: Team socials, away days, ongoing training, and clear career progression opportunities
  • Work with a creative, award-winning digital agency on diverse client projects spanning e-commerce, web development, and full-service digital marketing
Contact
Georgi Cox
Quote job ref
JN-112025-6878267
Phone number
+441132437720

Job summary

Job function
Marketing & Agency
Subsector
Digital, Online & Social Media
Sector
Media & Agency
Location
Leeds
Contract type
Permanent
Consultant name
Georgi Cox
Consultant phone
+441132437720
Job reference
JN-112025-6878267