Save Job Back to Search Job Description Summary Similar JobsImmediate Start!Salary of up to £35,000!About Our ClientThis organisation, focuses on making a positive impact in the community. They are committed to providing meaningful contributions through their services and fostering an environment of support and collaboration.Job DescriptionLead and motivate a team to deliver outstanding customer service.Develop and implement strategies to improve service delivery.Monitor and evaluate team performance, providing constructive feedback.Handle escalated customer inquiries and resolve issues effectively.Ensure compliance with company policies and industry standards.Collaborate with other departments to streamline processes and enhance customer satisfaction.Maintain accurate records and produce reports for management review.Identify training needs and support the professional development of team members.The Successful ApplicantA successful Customer Service Leader should have:Proven experience in leading a customer service team.Excellent communication and interpersonal skills.Ability to resolve conflicts and manage challenging situations effectively.Proficiency in using customer management systems and office software.A proactive approach to problem-solving and decision-making.Capability to work collaboratively with diverse teams.What's on OfferCompetitive salary ranging from £32,000 to £35,000.Generous holiday entitlement with options to buy or sell leave.Enhanced maternity and paternity pay benefits.Permanent position within a supportive and inclusive environment.ContactFrankie DeaconQuote job refJN-122025-6899195Phone number+441932264087Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorPropertyLocationInternationalContract typePermanentConsultant nameFrankie DeaconConsultant phone+441932264087Job referenceJN-122025-6899195
