Customer Service Advisor

Shipley Permanent £25,000 - £26,000 per year View Job Description
The role of Customer Service in the healthcare industry involves providing excellent support to clients/customers, ensuring their needs are met efficiently and professionally. Based in Esholt, this permanent position is ideal for someone passionate about delivering high-quality customer care.
  • Exciting new position with a reputable organisation.
  • Immediate Start

About Our Client

This well known organisation is committed to offering exceptional services to its customers and fostering a supportive work environment for its employees. With a focus on quality and care, the company values professionalism and customer satisfaction.

Job Description

  • Responding promptly and professionally to client inquiries via phone, email, or in-person.
  • Managing appointment bookings and scheduling efficiently.
  • Providing accurate information about products and services.
  • Resolving customer concerns with a focus on satisfaction and care.
  • Maintaining updated records of client interactions in the system.
  • Collaborating with team members to ensure seamless service delivery.
  • Assisting with administrative tasks related to customer service processes.
  • Upholding the organisation's standards and values in every interaction.

The Successful Applicant

A successful Customer Service professional should have:

  • Proven experience in a customer service position or call centre role.
  • Strong communication skills, both written and verbal.
  • Proficiency in basic administrative and organisational tasks.
  • A positive attitude towards problem-solving and client satisfaction.
  • Ability to work collaboratively within a team environment.
  • Attention to detail and commitment to maintaining accurate records.

What's on Offer

  • Salary of £25,000 - £26,000 per annum.
  • 20 days of holiday leave plus bank holidays.
  • On-site parking for added convenience.
  • Employee discounts on products and services.
Contact
Danielle Hughes
Quote job ref
JN-102025-6864063
Phone number
+44 151 255 3756

Job summary

Job function
Business Support
Subsector
Call centre
Sector
Healthcare / Pharmaceutical
Location
Shipley
Contract type
Permanent
Consultant name
Danielle Hughes
Consultant phone
+44 151 255 3756
Job reference
JN-102025-6864063