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Customer Service Assistant

Redhill Permanent £25,200 - £30,800 per year View Job Description
The role of a Customer Service Assistant in the business services industry involves providing exceptional support to customers, ensuring their needs are met efficiently and professionally. This position is ideal for individuals passionate about delivering high-quality customer service and contributing to a positive client experience.
  • Hybrid Working Pattern
  • Private Medical Cover

About Our Client

The position is with a reputable organisation in the business services industry, known for its commitment to excellence and customer satisfaction. As a small-sized company, they provide a supportive and collaborative environment for their employees.

Job Description

  • Respond to customer inquiries in a timely and professional manner.
  • Provide accurate information about products or services to clients.
  • Resolve customer complaints effectively and escalate issues when necessary.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with internal teams to ensure customer satisfaction.
  • Assist in identifying and addressing customer needs to improve services.
  • Support the team in achieving service delivery targets and goals.
  • Follow company policies and procedures to maintain service quality.

The Successful Applicant

A successful Customer Service Assistant should have:

  • Previous experience in a customer service or client-facing role.
  • Strong communication and problem-solving skills.
  • Ability to work well under pressure and manage time effectively.
  • Attention to detail and a commitment to accuracy.
  • Proficiency in using customer service software and tools.
  • A collaborative and team-oriented approach to work.
  • A positive attitude towards learning and adapting to new challenges.

What's on Offer

  • Hybrid working options for a balanced work-life schedule.
  • Permanent position within the business services industry.
  • An opportunity to work in a small-sized, supportive team environment.



If you are enthusiastic about providing excellent customer service and are looking for a fulfilling career in a supportive environment, we encourage you to apply for this Customer Service Assistant role in Redhill today!

Contact
Ellie Brown
Quote job ref
JN-112025-6882523
Phone number
+441932264044

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Redhill
Contract type
Permanent
Consultant name
Ellie Brown
Consultant phone
+441932264044
Job reference
JN-112025-6882523