Save Job Back to Search Job Description Summary Similar JobsWork for Global Manufacturing BrandHybrid Working OpportunityAbout Our ClientThe company is a well-established, mid-sized organisation within the industrial and manufacturing sector. It is committed to delivering high-quality products and maintaining a focus on customer satisfaction.Job DescriptionManage and lead customer service operations to ensure client satisfaction.Serve as the primary point of contact for customer inquiries and issues.Coordinate with internal teams to resolve customer concerns promptly.Oversee the maintenance of accurate customer records and data.Monitor and improve processes to enhance service delivery standards.Provide guidance and support to team members within the department.Prepare regular reports and metrics for management review.Ensure compliance with company policies and industry regulations.The Successful ApplicantA successful Customer Service Specialist should have:Experience in customer service roles within the industrial or manufacturing industry.Strong problem-solving and organisational skills.Excellent communication and interpersonal abilities.Proficiency in managing data and generating reports.Capability to lead and motivate a team effectively.What's on OfferCompetitive salary ranging from £25,000 to £28,000 per annum.Permanent role with opportunities for growth and development.Supportive work environment within the North Wales location.Exposure to the industrial and manufacturing sector.ContactHannah MartinezQuote job refJN-102025-6868094Phone number+44 151 255 3776Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorIndustrial / ManufacturingLocationFlintContract typePermanentConsultant nameHannah MartinezConsultant phone+44 151 255 3776Job referenceJN-102025-6868094
