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Documentation Specialist

Maidstone Permanent View Job Description
The Documentation Specialist will play a key role in ensuring all customer documentation requirements are met accurately and efficiently. This position in the FMCG industry requires excellent attention to detail and a commitment.
  • Hybrid Working Available
  • Work For A Global Business

About Our Client

This opportunity is with a reputable organisation in the FMCG sector. The company prides itself on its strong presence in the market and its dedication to delivering high-quality products and services to its customers.

Job Description

  • Log and file all customer questionnaires from reception to completion, including customer portal requests
  • Maintain clear communication with the customer, the sales manager and other business partners during the completion process of questionnaires and queries to manage priorities
  • Complete customer questionnaires within the agreed lead time and coordinate with other departments to obtain information needed for customers
  • Respond to customer short queries related to regulatory, food safety, quality and CSR/ESG matters
  • Support Continuous Improvement program initiatives

The Successful Applicant

A successful Documentation Specialist should have:

  • Previous experience as a documentation specialist
  • Great understanding of Quality requirements and standards in the food industry (ISO, HACCP, BRC, GFSi, etc.)
  • Experience within a Quality, Technical or R&D role in the Food Industry would be desirable
  • IT literate with proficiency in Microsoft Office applications. Especially proficient in Excel
  • Experience working with retail online specification systems desirable (QADEX, Hamilton Grant etc.)
  • Understanding of food ingredients and their functionalities
  • Food labelling / Food legislation training or understanding is essential.
  • Able to handle changes in priorities
  • Ability to work under pressure to tight timelines
  • Basic knowledge of Chemistry would be useful along with numerical confidence.

What's on Offer

  • Competitive salary
  • Hybrid working model with three days in the Maidstone office.
  • Generous holiday allowance and supportive company culture.
  • Opportunities for growth and development within the FMCG industry.



Contact
George Adlington
Quote job ref
JN-092025-6840278
Phone number
+441622604512

Job summary

Job function
Business Support
Subsector
Administrator
Sector
FMCG (Fast Moving Consumer Goods)
Location
Maidstone
Contract type
Permanent
Consultant name
George Adlington
Consultant phone
+441622604512
Job reference
JN-092025-6840278