French Speaking Customer Service Advisor

The key responsibilities for the French Speaking Customer Service Advisor role are:

• Provide excellent customer service to French-speaking clients via phone, email, and other communication channels.
• Handle customer inquiries, complaints, and requests in a professional and efficient manner.
• Maintain accurate records of customer interactions and transactions.
• Coordinate with the Logistics department to resolve any service-related issues.
• Assist in the booking and scheduling process for travel and tourism services.
• Ensure compliance with company policies and procedures while interacting with clients.
• Provide translation support for French-speaking customers as needed.
• Collaborate with team members to improve customer service processes and outcomes.