Head of Professional Support - Employment

City of London Permanent View Job Description
This is an exciting opportunity for a Head of Professional Support to lead and manage the professional support function within the legal department of a professional services firm. The role requires expertise in legal processes and the ability to drive innovation and efficiency within the team.
  • Lead PSL strategy in a top-tier employment law team
  • Drive innovation and shape legal content delivery

About Our Client

Our client is a nationally renowned law firm with a strong reputation for delivering partner-led, strategic legal advice across a wide range of sectors. With a collaborative and inclusive culture, the firm is known for its commitment to innovation, continuous improvement, and supporting its people to thrive.

The Employment, Pensions & Immigration team is a key part of the firm's national offering, advising clients on complex legal issues with a practical, forward-thinking approach. The firm has been consistently recognised for its workplace culture, diversity initiatives, and investment in legal technology and knowledge development.

Job Description

Key Responsibilities

  • Lead and inspire a team of PSLs, fostering collaboration and continuous improvement
  • Drive innovation in legal content: blogs, newsletters, press releases, and digital campaigns
  • Deliver engaging training to clients and colleagues on legal developments
  • Champion technology and automation in precedent and knowledge systems
  • Ensure lawyers are up to date with legislation, best practices, and market trends
  • Support onboarding and induction of new joiners
  • Collaborate across teams to enhance knowledge delivery and client service

The Successful Applicant

About You

  • Qualified solicitor with significant experience in employment law (immigration experience a plus)
  • Proven leadership experience in a PSL role or equivalent senior legal position
  • Strong written communication skills and a flair for engaging legal content
  • Commercially aware and confident working with senior stakeholders
  • Comfortable with legal tech and automation tools
  • Approachable, collaborative, and proactive in driving change

What's on Offer

  • A strategic leadership role within a nationally recognised legal practice
  • Opportunity to shape PSL strategy and drive innovation across employment law
  • Lead a talented team in a collaborative, forward-thinking environment
  • Competitive salary and a comprehensive benefits package
  • Flexible working arrangements and strong support for career development
  • Be part of a firm that values creativity, inclusion, and continuous improvement
Contact
Tom Mastin-Lee
Quote job ref
JN-102025-6872291
Phone number
+442072692143

Job summary

Job function
Legal
Subsector
Employment / Pensions / Immigration
Sector
Business Services
Location
City of London
Contract type
Permanent
Consultant name
Tom Mastin-Lee
Consultant phone
+442072692143
Job reference
JN-102025-6872291