Save Job Back to Search Job Description Summary Similar JobsA new exciting Permanent Healthcare Customer Service Advisor Position!To work for a reputable and progressive business!About Our ClientAre you experienced within customer services and looking to further your career?Do you currently work in hospitality or retail and would like to get into an office based role?Would you like to join a fun and dynamic team where you will be provided the best training and progression opportunities?Then we would love to hear from you!Job DescriptionAs a Healthcare Customer Service Advisor you will be supporting members with a range of queries in relation to their services they have with the business.The role will be extremely varied including processing of claims and gathering all necessary information alongside booking appointments with healthcare professionals and providing updates ensuring excellent guidance to members during their healthcare enquiry. You will be mainly corresponding with customers over the telephone this will be inbound and outbound calls and will communicate over email and occasionally other platforms if required. If you are passionate about helping and supporting customers want to join an exceptional business in York which will invest in you from day please apply now!The Successful ApplicantPrevious customer service experience this could be from a range of backgrounds such as retail and hospitality and careA confident telephone manner and excellent communication skills A caring and empathetic nature and able to deal with occasionally difficult conversations Resilience and a positive can do attitude Able to work in a fast paced environment An excellent team playerWhat's on OfferSalary of £26000+ reputable healthcare business+ central location in York+ full training provided+ structured career path in place+ superb offices and facilities+ excellent benefits package+ generous holiday allowance and option to buy and sell+ free gym on site+ hybrid working+ discounts of all major retailors+ no shift patterns or weekends+ Monday to Friday 9am-5pm+ excellent team and culture+ regular socials and events+ opportunity to participate in community and charity based projects+ immediate interviewContactEmma GillardQuote job refJN-122025-6894911Phone number+44 113 243 7726Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationYorkContract typePermanentConsultant nameEmma GillardConsultant phone+44 113 243 7726Job referenceJN-122025-6894911
