Save Job Back to Search Job Description Summary Similar JobsImmediate Start AvailablePotential Permanent Position Within The BusinessAbout Our ClientThe employer is a medium-sized organisation operating within the financial services sector. They are dedicated to providing innovative solutions and exceptional service to their customers.Job DescriptionRespond promptly to customer inquiries via phone, email, or other communication channels.Resolve customer issues efficiently and professionally, ensuring a high level of satisfaction.Maintain accurate records of customer interactions and transactions.Assist with processing customer requests and updating account information.Collaborate with internal teams to address customer concerns effectively.Provide product and service information to customers when required.Identify and escalate issues to the appropriate teams when necessary.Contribute to improving processes and enhancing the customer experience.The Successful ApplicantA successful Inbound Customer Service Advisor should have:Previous experience in a Inbound Customer Service Advisor roleStrong communication and problem-solving skills.Ability to handle multiple tasks in a fast-paced environment.Proficiency in using computer systems and software applications.A positive attitude with a focus on delivering excellent customer experiences.Attention to detail and strong organisational skills.What's on OfferPotential to go permanent with the businessTemporary 4-month position offering flexibility.Opportunity to gain experience in the financial services industry.Work in a convenient location in Sevenoaks.ContactGeorge AdlingtonQuote job refJN-112025-6882149Phone number+441622604512Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorFinancial ServicesLocationSevenoaksContract typeTemporaryConsultant nameGeorge AdlingtonConsultant phone+441622604512Job referenceJN-112025-6882149
