IT Manager

· Build and develop business/Strategy oriented IT team.

· Manage and improve internal systems and business applications to enhance operational efficiency.

· Identify, troubleshoot, and resolve integration issues promptly to avoid disruptions to order management and inventory processes.

· Lead the integration of SAP S4/HANA with Magento, WMS, Store force, Cegid, and other internal systems to maintain stable and high-performance connectivity.

· Identify opportunities to automate and optimize data exchange and validation processes.

· Support the setup of new physical retail stores in the systems, ensuring accurate integration with POS, stock, and order management platforms.

· Monitor integration performance, identify bottlenecks, and recommend improvements to enhance system stability and scalability.

· Prepare reports for leadership and stakeholders on integration health, data accuracy, and order fulfilment performance.

· Design, implement, and optimize IT infrastructure, including networks, servers, and cloud environments, to cooperate with Global HQ IT and Inhouse technology departments

· Collaborate with HQ IT and development teams to streamline integration workflows, improve automation, and ensure consistent data transfer across systems.

· Configure SAP S4/HANA and integrated systems to support new country rollouts, currencies, and pricing structures for both owned channels (Ecomm & Retail) and marketplaces.

· Plan and enforce information security measures, including risk management, compliance, and audit response following group security governance.

· Maintain detailed documentation of integration processes, data mappings, and troubleshooting procedures.

· Train and mentor cross-functional teams on best practices for managing integrated data and resolving system issues.