Save Job Back to Search Job Description Summary Similar JobsNewly created role due to continued growthBased in Harpenden, 30+ Hours can be consideredAbout Our ClientWe are seeking a proactive and detail-oriented Sales Support Officer to join a leading organisation in the manufacturing industry. This role is pivotal in ensuring smooth order processing and delivery coordination for a diverse range of products across global markets. You will work closely with customers, logistics partners, and internal teams to maintain high service standards and operational efficiency.Job DescriptionKey ResponsibilitiesOrder Management:Receive and process purchase orders via email.Enter orders accurately into SAP and ensure correct units (kilos, tonnes, pounds).Monitor stock levels and initiate replenishment when required.Delivery Coordination:Coordinate with European logistics team for international shipmentsMake sure deliveries are completed on time and in fullCustomer & Supplier Interaction:Build strong relationships with customers (including major FMCG brands).Communicate effectively with warehousing and transport partners.Data & Systems Management:Maintain accurate records in SAP and Excel.Ensure compliance with internal processes and documentation standards.Problem-Solving & Prioritisation:Manage multiple tasks and adapt quickly to changing priorities.Handle complex logistics scenarios calmly under pressure.The Successful ApplicantA successful Sales Support Officer should have:Experience in administrative or customer service rolesStrong organisational and multitasking skills to manage various responsibilities efficiently.Proficiency in using relevant software and database systems.Excellent communication skills, both written and verbal.A proactive attitude and the ability to work well within a team environment.A keen eye for detail and a commitment to accuracy in all tasks.Live locally to HarpendenWhat's on OfferCompetitive salary, negotiable depending on experiencePermanent position based in Harpenden.Supportive work environment with a focus on professional development.Private healthcare25 days annual leave plus bank holidaysGym membership10% employer pensionIf you are ready to take the next step in your career as a Sales Support Officer, we encourage you to apply today!ContactSonia ShahQuote job refJN-112025-6885928Phone number+44 172 773 0136Job summaryJob functionBusiness SupportSubsectorSales Order ProcessingSectorIndustrial / ManufacturingLocationHarpendenContract typePermanentConsultant nameSonia ShahConsultant phone+44 172 773 0136Job referenceJN-112025-6885928
