Save Job Back to Search Job Description Summary Similar JobsA new exciting Permanent Team Leader Position!To work for a reputable business within the Professional Services Sector!About Our ClientMichael Page have just registered a new exciting Permanent Team Leader Position in Leeds to work for a reputable and progressive business within the Professional Services Sector.This would be an exciting opportunity for someone experienced who is looking for that next step in their career and to join a business who are experts in their market and have a fantastic reputation for client care.Job DescriptionYou will oversee and manage a team of customer service advisors providing line management as well as supporting the team to deliver excellent resultsMotivate and lead the team to ensure that an excellent service is deliveredCoaching and development of the agentsWork closely with senior management to drive potential changes around process and procedureUndertaking probationary reviews and monthly 1 to 1 meetingsEquipping the team to manage and organize their workload to ensure targets are reached effectivelyDealing with any escalations and investigating accordinglyProviding management information and reporting on all aspects of team activityThe Successful ApplicantPrevious team leader experience ideally have worked within a professional services environment Strong people and performance management skills, including mentoring and developing teamsCustomer focused with a strong commitment to client care and providing a friendly and helpful first-class serviceAble to work in a volume fast paced regulated environment Set the standards in terms of the company culture and standards of excellenceWhat's on OfferSalary of up to £40000 dependent on experience+ reputable business within the professional services sector+ excellent training and progression+ central location in Leeds+ excellent benefits package+ superb facilities and offfices+ established stable team+ no shift patterns or weekends+ excellent reputation for customer experience+ immediate interviewContactEmma GillardQuote job refJN-102025-6868892Phone number+44 113 243 7726Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorBusiness ServicesLocationLeedsContract typePermanentConsultant nameEmma GillardConsultant phone+44 113 243 7726Job referenceJN-102025-6868892
