Temporary Customer Service Advisor

Rochdale Temporary £14 - £16 per hour View Job Description
Are you passionate about customer service? We are looking for a Temporary Customer Service Advisor to support the public sector in Rochdale by efficiently addressing customer inquiries and providing excellent service.
  • Start date before Christmas
  • Weekly pay & chance to go perm!

About Our Client

This public sector organisation operates in Rochdale and is dedicated to delivering outstanding services to the community. As a medium-sized organisation, they focus on ensuring the needs of their customers are met efficiently and effectively.

Job Description

  • Respond promptly to customer inquiries via phone, email, or in person.
  • Provide accurate information about services and policies.
  • Handle and resolve customer complaints in a professional manner.
  • Maintain and update customer records in the database.
  • Assist customers with applications and service requests.
  • Collaborate with team members to improve customer satisfaction.
  • Follow up on customer queries to ensure timely resolution.
  • Adhere to organisational guidelines and confidentiality policies.

The Successful Applicant

A successful Temporary Customer Service Advisor should have:

  • Previous experience in a customer service role.
  • Strong communication and interpersonal skills.
  • Ability to handle challenging situations calmly and professionally.
  • Proficiency in using customer service software and databases.
  • Attention to detail and a problem-solving mindset.

What's on Offer

  • Competitive hourly rate & weekly pay.
  • Chance to contribute to the local community through excellent customer service.
  • Temporary role with potential for further opportunities.



If you're ready to take on this exciting role as a Temporary Customer Service Advisor in Rochdale, apply today to join a dedicated team in the public sector!

Contact
Lee Mcerlean
Quote job ref
JN-122025-6898247
Phone number
+44 161 829 0398

Job summary

Job function
Business Support
Subsector
Call centre
Sector
Not For Profit
Location
Rochdale
Contract type
Temporary
Consultant name
Lee Mcerlean
Consultant phone
+44 161 829 0398
Job reference
JN-122025-6898247