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Business development assistant

Andover Permanent £28,535 - £28,535 per year View Job Description
This role demands a client-focused individual with a strong commitment to delivering exceptional service. With an emphasis on business development, the position involves nurturing client relationships, identifying opportunities for growth, and ensuring high levels of customer satisfaction. Set within a fast-paced, professional services environment, this permanent role offers the chance to contribute meaningfully to client retention and commercial success.
  • Join a company which allows you to have a meaningful impact on people's lives
  • Join a team in a purpose-driven company, prioritising the needs of their clients

About Our Client

The organisation is a medium-sized business services company with a focus on providing high-quality solutions to its clients. They are known for their commitment to excellence and fostering a professional yet supportive work environment.

Job Description

  • Responding promptly to client enquiries via phone, email, and other channels.
  • Providing accurate information about products and services.
  • Resolving customer complaints efficiently and professionally.
  • Updating and maintaining customer records in the system.
  • Collaborating with other departments to ensure seamless service delivery.
  • Identifying customer needs and offering appropriate solutions or recommendations.
  • Monitoring and following up on customer interactions to ensure satisfaction.
  • Contributing to team goals and performance targets.



The Successful Applicant

A successful Customer Service Advisor should have:

  • Previous experience in a customer service role within the business services industry.
  • Previous telesales experience
  • Strong communication and problem-solving skills.
  • Proficiency in using customer relationship management (CRM) software.
  • An ability to manage time effectively and prioritise tasks.
  • A customer-focused approach with attention to detail.
  • A professional and friendly demeanour when interacting with clients.
  • Ability to work towards meeting KPIs and performance targets



What's on Offer

  • A complete salary of £28,535.57
  • Uncapped commission opportunities to reward performance.
  • 30 days of annual leave to support work-life balance.
  • A permanent role with growth potential within the business services sector.
  • A supportive and collaborative company culture.



This is an exciting opportunity for a Customer Service Advisor to make an impact in the business services industry. Apply now to join a team committed to delivering outstanding customer experiences!

Contact
Hannah Al-Hashimi
Quote job ref
JN-072025-6801726
Phone number
+441189337052

Job summary

Job function
Sales
Subsector
Business Services
Sector
Business Services
Location
Andover
Contract type
Permanent
Consultant name
Hannah Al-Hashimi
Consultant phone
+441189337052
Job reference
JN-072025-6801726