Client Onboarding Executive

City of London Permanent £30,000 - £34,000 per year View Job Description
The Client Onboarding Executive will support the efficient onboarding of investors into a range of retail investment products, ensuring compliance with AML and KYC regulations. The position requires close coordination with internal departments and external partners to maintain high service standards.
  • Role with growth potential based in the City of London
  • Join a dynamic financial services firm

About Our Client

The client is a forward-thinking financial services firm based in the City of London, with a strong focus on retail investment products; including tax-efficient solutions such as VCTs, EIS funds, and BR-qualifying IHT strategies. They are committed to diversity, equity, and inclusion, and foster a culture that values collaboration, innovation, and excellence.

Job Description

The Client Onboarding Executive's duties include:



  • Processing new client applications and conducting AML/KYC checks.


  • Liaising with internal teams and external third parties to ensure timely onboarding.


  • Handling client and adviser queries via phone and email.


  • Maintaining accurate records in the internal CRM and produce necessary investor and adviser documentation.


  • Monitoring application quality, managing fund data, and reporting fundraising activity.


  • Assisting with adviser commission schedules and responding to client complaints in line with FCA standards.


  • Regularly engaging with product and compliance training.



The Successful Applicant

The ideal Client Onboarding Executive candidate will have 1-2 years of experience in a similar role, excellent attention to detail, and strong communication skills. They should be organised, proactive, and capable of handling multiple priorities under pressure. A basic understanding of AML and retail investment products is preferred, along with good proficiency in Microsoft Word and Excel.

What's on Offer

The successful applicant will benefit from working in a collaborative and inclusive environment at a well-regarded financial services firm in the City of London. The role offers structured training, exposure to a range of investment products, and the opportunity to develop a long-term career within investor relations and client operations.

Contact
Felix Marufu
Quote job ref
JN-052025-6752655
Phone number
+44 207 645 1441

Job summary

Job function
Banking & Financial Services
Subsector
Operations / Middle Office - Asset Management
Sector
Financial Services
Location
City of London
Contract type
Permanent
Consultant name
Felix Marufu
Consultant phone
+44 207 645 1441
Job reference
JN-052025-6752655