Customer Service Coordinator

Trowbridge Temporary £12 - £14 per hour View Job Description
An exciting opportunity has arisen for a highly organised and dedicated Customer Service Coordinator, based in Trowbridge. The role requires excellent customer service skills and the ability to handle sensitive information with discretion.
  • Long-term temp role with great permanent potential
  • Call-centre role in supportive environment - no cold calling!

About Our Client

Our client is a large organisation with a reputation for excellence. Known for their high-quality products, they are committed to enhancing consumer experience and fostering a productive work environment

Job Description

* To manage a high volume of calls

* To create, update and close records in databases (CRM)

* To follow communication procedures, guidelines and policies

* To ensure at all times a professional image of yourself and the organisation is portrayed in any interaction

* To provide accurate, valid and complete information by using the right methods/tools

* Work with customer service manager to ensure proper customer service is being delivered

The Successful Applicant

A successful Customer Service Coordinator should have:

  • Exceptional communication and interpersonal skills.
  • A keen eye for detail and a high level of organisational ability.
  • The capacity to handle sensitive information with discretion.
  • A customer-focused approach and the ability to handle patient queries efficiently.
  • Proficiency in using Microsoft Office Suite.

What's on Offer

  • An hourly rate of £12.60 per hour, paid weekly, plus holiday pay.
  • Opportunity to be a part of a large and supportive organisation and team located in Trowbridge.
  • An engaging company culture that values teamwork and innovation.
  • Five days on-site with a flexible work schedule.
  • Temporary contract with great potential for extension and permanency.
Contact
Beth Fitzgerald
Quote job ref
JN-042025-6709947
Phone number
+441179065524

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Retail
Location
Trowbridge
Contract type
Temporary
Consultant name
Beth Fitzgerald
Consultant phone
+441179065524
Job reference
JN-042025-6709947