Save Job Back to Search Job Description Summary Similar JobsLong-term temp role with great permanent potentialCall-centre role in supportive environment - no cold calling!About Our ClientOur client is a large organisation with a reputation for excellence. Known for their high-quality products, they are committed to enhancing consumer experience and fostering a productive work environmentJob Description* To manage a high volume of calls* To create, update and close records in databases (CRM)* To follow communication procedures, guidelines and policies* To ensure at all times a professional image of yourself and the organisation is portrayed in any interaction* To provide accurate, valid and complete information by using the right methods/tools* Work with customer service manager to ensure proper customer service is being deliveredThe Successful ApplicantA successful Customer Service Coordinator should have:Exceptional communication and interpersonal skills.A keen eye for detail and a high level of organisational ability.The capacity to handle sensitive information with discretion.A customer-focused approach and the ability to handle patient queries efficiently.Proficiency in using Microsoft Office Suite.What's on OfferAn hourly rate of £12.60 per hour, paid weekly, plus holiday pay.Opportunity to be a part of a large and supportive organisation and team located in Trowbridge.An engaging company culture that values teamwork and innovation.Five days on-site with a flexible work schedule.Temporary contract with great potential for extension and permanency.ContactBeth FitzgeraldQuote job refJN-042025-6709947Phone number+441179065524Job summaryJob functionBusiness SupportSubsectorCustomer ServicesSectorRetailLocationTrowbridgeContract typeTemporaryConsultant nameBeth FitzgeraldConsultant phone+441179065524Job referenceJN-042025-6709947