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Customer Service Processing

Christchurch Permanent £28,000 - £30,000 per year View Job Description
This Customer Service Processing role in the business services industry requires a detail-oriented individual to handle client interactions and process service requests efficiently. Based in Christchurch, the position offers a chance to contribute to a professional and client-focused environment.
  • Role based in Christchurch
  • Working for a well established business

About Our Client

The company is a well-established organisation within the business services industry, recognised for its commitment to providing exceptional client support. Operating as a medium-sized business, they offer a stable and professional work environment in Christchurch.

Job Description

The key responsibilities for the Customer Service Processing role are:

  • Manage and process customer service requests with accuracy and efficiency.
  • Respond to client inquiries via email and phone, ensuring a professional and timely resolution.
  • Maintain and update client records in the company database.
  • Collaborate with internal teams to ensure seamless service delivery.
  • Provide clear and concise information about products and services to customers.
  • Handle complaints and escalate issues to the appropriate department when necessary.
  • Monitor service timelines to ensure commitments are met and exceeded.
  • Contribute to improving customer satisfaction through proactive communication.

The Successful Applicant

A successful Customer Service Processing candidate should have:

  • Previous experience in a customer service or administrative role.
  • Strong organisational skills and attention to detail.
  • Excellent communication abilities, both written and verbal.
  • Proficiency in using customer relationship management (CRM) systems.
  • A proactive approach to problem-solving and handling customer concerns.
  • Ability to work effectively in a team setting.

What's on Offer

  • A competitive salary
  • A permanent position within a professional and supportive team in Christchurch.
  • Opportunities for career development within the business services industry.
  • Access to company benefits and resources.
  • Work in a stable and customer-focused environment.



If you're ready to take on a fulfilling role in Customer Service Processing, we encourage you to apply today!

Contact
Ryan Batley
Quote job ref
JN-082025-6811892
Phone number
+44 238 068 2204

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Christchurch
Contract type
Permanent
Consultant name
Ryan Batley
Consultant phone
+44 238 068 2204
Job reference
JN-082025-6811892