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Customer Service Sales Advisor

Southampton Permanent £28,000 - £34,000 per year View Job Description
The role of a Customer Service Sales Advisor involves providing excellent customer support while promoting sales within an industrial and manufacturing environment. Based in Southampton, this permanent position is ideal for someone looking to make a positive impact in customer service and sales.
  • Role based in Southampton
  • Great opportunity to working a well established company

About Our Client

This opportunity is with a medium-sized organisation operating within the industrial and manufacturing sector. The company is well-regarded for its commitment to delivering high-quality products and exceptional service to its customers.

Job Description

  • Respond to customer enquiries via phone, email, and online platforms in a timely and professional manner.
  • Provide detailed product information and offer tailored solutions to meet customer needs.
  • Process orders accurately and ensure all details are captured correctly in the system.
  • Build and maintain strong relationships with both new and existing clients.
  • Collaborate with the sales team to identify opportunities for upselling and cross-selling.
  • Resolve customer concerns effectively, ensuring satisfaction and loyalty.
  • Maintain an organised record of customer interactions and transactions.
  • Support the team in meeting sales and service targets within the Southampton area.

The Successful Applicant

A successful Customer Service Sales Advisor should have:

  • Previous experience in a customer service or sales role, ideally within the industrial or manufacturing sector.
  • A proactive approach to problem-solving and customer satisfaction.
  • Strong communication skills, both written and verbal.
  • Attention to detail and the ability to multitask effectively.
  • Comfortable working with CRM systems and other digital tools.
  • A team-oriented mindset with a focus on achieving shared goals.

What's on Offer

  • A competitive salary range of £25,200 to £30,800 per annum.
  • Comprehensive training and onboarding to ensure success in the role.
  • Generous holiday leave to support work-life balance.
  • A permanent position with opportunities for growth and development.
  • An engaging and supportive company culture based in Southampton.



If you are ready to take on this exciting role as a Customer Service Sales Advisor within the industrial and manufacturing sector, we encourage you to apply today!

Contact
Ryan Batley
Quote job ref
JN-042025-6730656
Phone number
+44 238 068 2204

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Business Services
Location
Southampton
Contract type
Permanent
Consultant name
Ryan Batley
Consultant phone
+44 238 068 2204
Job reference
JN-042025-6730656