Individual Giving Fundraising Coordinator

The Individual Giving Fundraising Coordinator will be responsible for:

• Working with the Individual Giving Manager, Fundraiser and wider fundraising team to administer donor support communication
• Administering the individual giving fundraising programme
• Develop and maintain relationships with stakeholders & partners
• Plan, execute and assist in delivering national and large-scale fundraising activities
• Thank all donors in a timely manner via e-mail and letters and keep accurate records
• Ensure that the database CRM records for supporters and donors are maintained and up to date
• Develop and refine systems and processes to enhance donor experience and support
• Respond to general enquiries from the fundraising email address and the fundraising phoneline
• Support the Individual Giving Manager and Fundraiser on the development and implementation of fundraising campaigns
• Help plan and coordinate fundraising campaigns and initiatives
• Liaise across the charity fundraising collateral and support the wider teams in developing materials for community fundraising
• Provide a first point of contact for individuals who are fundraising for including sending out fundraising packs and providing fundraising guidance and advice