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Training Manager

London Permanent £50,000 - £55,000 per year View Job Description
We are seeking a passionate, dynamic, and results-driven Training Manager to lead and elevate training initiatives across our key UK retail partners - Space NK, Harrods, and Selfridges.
  • Opportunity to lead from the front
  • Both operational and design aspects to this role

About Our Client

This client is a science-led luxury skincare brand.

Job Description



  • Training Delivery & Development

    • Design and deliver engaging in-person and virtual training sessions for in-store teams across Space NK, Harrods, and Selfridges.
    • Develop tailored training plans and calendars aligned with retail partner needs and seasonal focuses.
    • Deliver onboarding and refresher training covering brand history, product knowledge, facial protocols, selling techniques, and customer service excellence.
    • Support new product launches with impactful, sales-driven education.



    Retail Partnership Management

    • Build and maintain strong relationships with store managers, area managers, and retail education teams.
    • Act as the key liaison between the brand and retail partners to address training needs, gather feedback, and monitor performance.
    • Attend partner events, store visits, and spend time on the sales floor to ensure training drives measurable results.

The Successful Applicant

  • 3+ years' experience in training or education roles within the beauty or luxury retail industry.
  • Strong knowledge of the UK luxury skincare and cosmetics market.
  • Proven experience working with or for Space NK, Harrods, or Selfridges is highly desirable.
  • Passionate about skincare, with excellent product and ingredient knowledge.
  • Confident facilitator with outstanding presentation and communication skills.
  • Proficient in creating engaging training materials, both in-person and digital.
  • Flexible, self-motivated, and comfortable working in a fast-paced, evolving environment.
  • Willingness to travel regularly within the UK.

What's on Offer

  • Collaborative and dynamic work environment.
  • Career development within a fast-growing global company.
  • Competitive salary and benefits package.
Contact
Sasha Veitch
Quote job ref
JN-082025-6809201
Phone number
+442072692178

Job summary

Job function
Human Resources
Subsector
Trainer
Sector
Retail
Location
London
Contract type
Permanent
Consultant name
Sasha Veitch
Consultant phone
+442072692178
Job reference
JN-082025-6809201