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Import & Customer Service Clerk

Slough Permanent £25,000 - £30,000 per year View Job Description
The Import & Customer Service Clerk will play a pivotal role in ensuring smooth coordination of import processes and delivering excellent service to customers in the transport & distribution industry. This position, based in Slough, requires attention to detail, a proactive approach, and a customer-focused mindset.
  • A well-established international logistics company
  • A friendly and supportive team

About Our Client

This is an opportunity to join a well-established organisation within the transport & distribution industry. The company operates as a medium-sized business, offering a supportive environment and a focus on providing reliable services to its client base.

Job Description

  • Coordinate import documentation and processes to ensure compliance with regulations.
  • Act as the main point of contact for customer inquiries, providing prompt and clear responses.
  • Liaise with internal departments to ensure smooth communication and service delivery.
  • Track shipments and keep customers informed of their status.
  • Address and resolve any operational issues that may arise during the import process.
  • Maintain accurate records of shipments and customer interactions.
  • Support the team in improving customer service procedures and efficiency.
  • Build and maintain strong relationships with customers and stakeholders.

The Successful Applicant

A successful Import & Customer Service Clerk should have:

  • Knowledge of import processes and documentation.
  • Strong organisational and multitasking skills.
  • Customer service experience, ideally within the transport & distribution industry.
  • Clear and professional communication skills, both written and verbal.
  • A proactive attitude with a keen eye for detail.
  • Competency in using relevant software and systems for record-keeping and coordination.

You need to drive to reach this location, there is no suitable public transport.Unfortunately sponsorship is not available for this position

What's on Offer

  • Competitive salary in the range of £25000-£30000 per annum.
  • Permanent role with opportunities for career growth.
  • Convenient location in Slough with excellent transport links.
  • Supportive and professional working environment.
  • Potential to make a meaningful impact within the transport & distribution industry.



If this opportunity as an Import & Customer Service Clerk in Slough aligns with your skills and career aspirations, we encourage you to apply today

Contact
Mark Norrish
Quote job ref
JN-062025-6770898
Phone number
+44 118 955 9046

Job summary

Job function
Business Support
Subsector
Customer Services
Sector
Transport & Distribution
Location
Slough
Contract type
Permanent
Consultant name
Mark Norrish
Consultant phone
+44 118 955 9046
Job reference
JN-062025-6770898